FAQ
An account opening
Luxstella allows you to open an account with a simple and hassle-free procedure. Setting up an account takes only about 5 minutes. You only need to enter your e-mail address and other minimal information, and you do not need to submit any identification documents when creating an account. After opening an account, you can start trading by installing the application and making a deposit. Of course, you can start trading on the same day you open your account. Open an account on the top screen or open the account opening form below, enter your name, e-mail address, and password, and submit the form.
For details on opening an account, please refer to the [Trading Account – Steps to Trading] page.
Please note that we will conduct a screening process when opening an account and may refuse to open an account in some cases.
Demo accounts have an expiration date and will be automatically deleted 180 days after the last logout.
- click on “Reset Password” on the login page.
- Enter your registered email address and click [Send Reset Link].
- Click on the URL link in the body of the “Password Reset Email” to reset your password.
Identity verification documents
Deposits can be made, trading accounts can be opened, and transactions can be made.
For details on the KYC process, please refer to [Account – Flow of Transaction – Identity Confirmation Documents (KYC)].
For details on the KYC process, please refer to [Account – Flow of Transaction – Identity Confirmation Documents (KYC)].
- Driver’s license
- Passport
- ID card (My number card, Residence card)
*For passports, the page with the photograph and the page with the address must be submitted.
*Please make sure that your ID is valid and within the validity period.
*If any of the four corners of the document are missing, it may not be accepted.
*Identification card must be government-issued.
- Resident registration card
- Utility bill statement
- Bank statements
- Credit card statement
*Proof of address must be within 3 months of issuance.
*If any of the four corners of the document are missing, it may not be accepted.
*Selfies must be clear enough to read the text on the document.
Deposits and Withdrawals
In order to avoid loss of funds, we have set a certain minimum deposit amount applicable to each method. Deposit and withdrawal methods vary by region, and restrictions may vary by payment method. For more information, please visit our Deposit and Withdrawal page.
For details on the deposit method, please refer to [Trading Account – Flow of Transactions – Deposit Method].
Credit card deposit is currently under preparation.
For details on the deposit method, please refer to [Trading Account – Flow of Transactions – Deposit Method].
Both bank deposits (USD and JPY) and crypto assets (virtual currency) are processed immediately after confirmation of receipt. The estimated time of reflection in the various accounts is within a few hours.
Please note that for deposits made by bank wire transfer, the bank or payment processor may apply their own fees. These fees may vary depending on the bank/payment provider and the amount of the deposit.
For bank withdrawals involving intermediary banks, the actual bank charges (intermediary bank fees, etc.) are the responsibility of the customer.
The minimum withdrawal amount for crypto assets (virtual currency) is equivalent to 100USD. The maximum withdrawal amount for crypto assets (virtual currency) is equivalent to USD 200,000 per day. For details on the withdrawal method, please refer to the [Trading Account – Flow of Transactions – Withdrawal Methods].
The withdrawal process is simple and easy: login to the Luxstella client portal, select your preferred withdrawal method from the “Withdrawals” section and follow the instructions. However, you will be required to register your payee information and upload the necessary identification documents through the client portal in order to make a withdrawal.
Please refer to Identity Verification Documents (KYC) for information on the identification documents (KYC) required for withdrawal transactions.
For details on the KYC documents required for withdrawal transactions, please refer to [Account – Flow of Transactions – KYC Documents].
In case of different account currency handling, such as yen-denominated or dollar-denominated, the funds will be converted at the internal rate and reflected at the destination of the funds transfer. If you wish to transfer funds from your MAM (Social Trading) account, you can stop copying strategies and transfer funds to your trading account (Standard or Pro account).
Please note, however, that the margin maintenance ratio after deducting the amount of funds transferred must be at least 200%.
*Please note that the lower of cash and effective margin will be applied.
Customers who wish to withdraw funds should be aware of the following points:
- Withdrawals are processed at 1:00 UTC and will be cancelled if there is an insufficient balance due to transactions or other reasons.
- funds cannot be withdrawn directly from a sub-account (copy account).If you wish to withdraw funds from your sub-account, please stop copying strategies, withdraw from your general account (Standard account or Low Spread account), and then perform withdrawal procedures from your general account.
- withdrawals will be made from another name of the storage company.
- Withdrawals cannot be made directly from the fund.
Please request withdrawal from this page after returning the funds to your wallet by closing the fund. - If you have credits (transaction bonuses), you will lose credits in proportion to the amount withdrawn when funds are withdrawn from your trading account.
Customers trading on margin should be aware of the following points. We recommend that withdrawal requests be made after closing positions.
- Withdrawal requests will not be accepted if the margin maintenance ratio falls below 100% due to the requested withdrawal amount.
- If the margin maintenance ratio falls below 100% at the time of automatic withdrawal processing (Monday through Friday, 1:00 UTC) due to the requested withdrawal amount, the pending withdrawal request will be automatically cancelled. Please note that you will need to submit another withdrawal request if you wish to withdraw funds again. When funds are withdrawn from your trading account, you will lose the trading bonus in proportion to the amount withdrawn.
Change of registration information
- Identification documents (KYC documents)
- Withdrawal address
- E-mail address
- Password
- Language
If you change your name or update your residential address, you will need to resubmit your KYC document with the changed personal information.
For security reasons, Luxstella Customer Support will not re-notify you of your password or ask you for your password in an individual inquiry. You are responsible for your password and should not share it with anyone.
- Please make sure to register an email address that is used only by the customer.
- We recommend you to use Gmail or YahooMail, as carrier mail or hotmail may not be able to receive emails from Luxstella due to security issues.
- If you do not receive any emails from Luxstella after changing your email address, please check if it has been moved to “Junk Mail”.
Please select your preferred trading account type from the Create New Trading Account menu.
- from the account screen in the upper right corner, click Sign Out, sign out, and then click Forgot your password? after you have signed out.
- Enter your registered e-mail address in the [FORGOT PASSWORD?] field to receive a password reset link.
- Follow the instructions in the e-mail to set a new password.
Trading Platforms
-cTrader for Windows installation
-cTrader for Web Browser
-cTrader for iOS
-cTrader for Android
cTrader Desktop application
https://getctrader.com/luxstella/ctrader-luxstella-setup.exe
cTrader Web (cloud-based, no installation required)
https://app.luxstella.com/
Please select your preferred trading account type from the “Create New Trading Account” menu.
- from the account screen in the upper right corner, click Sign Out, sign out, and then click Forgot your password? after you have signed out.
- Enter your registered e-mail address in the [FORGOT PASSWORD?] field to receive a password reset link.
- Follow the instructions in the e-mail to set a new password.
- Log in to cTrader (How to log in to cTrader).
- Select the trading account you wish to use (How to switch accounts on cTrader).
After selecting your trading account, search for your favorite currency pair from “Trade” (list of available products). - You can also place a market order with a single click on the screen. Alternatively, click ・”New Order” at the top of the chart screen or “New Order” at the bottom right of the screen to place an order from the “Create Order” screen.
- On the “New Order” screen, select “Sell” or “Buy” and “Volume (transaction quantity)”, then click “Order”. You can choose from “Market Order,” “Limit Order,” “Stop Limit Order,” and “Slip Limit Order.
- To close a position, click on the “Close Position” button at the bottom right corner of the screen. You can close all positions at once, or you can close a position by clicking on the “×” mark to the right of each position.
- Start cTrader, place the cursor on the currency pair you wish to check, and right-click.
- Click on the symbol window and the following image will be displayed. Scroll down to the bottom of the window and you will see the board information.
- Select one of the three types of board information to check.
The units of “m” and “k” displayed on the board information are “m” in units of 1 million and “k” in units of 1,000, respectively. - Alternatively, click “Layout” on the top of the screen, and then click “Show Valid Symbol Panel”.
- Click on the DoM tab on the right side of the screen.
- After selecting a currency pair, you will be able to choose from three different types of information on the DoM.
- You can also place a trade order from the DoM.
- DoM (Depth of Market)
You can view price liquidity.
In the above case, you can see that there is AUD1.5m liquidity at 74.785. - Price DoM
You will get a list of prices up and down from the current rate, so you can see the liquidity of each price. You can trade here once you have set the volume and price of the trade. - VWAPDoM (Volume Weighted Average Price Depth of Market)—Volume Weighted Average Price Depth of Market
This shows how much volume exists in the market at each price level.
You can see the contract price for the volume of the transaction you wish to confirm.
- Select the symbol you wish to trade in the New Market Order menu.
- Click on the Sell or Buy button.
- Enter the volume from the drop-down menu or by typing directly.
The “k” shown is in units of 1,000. - You can change the Allowable slippage to expand or narrow the price range within which orders will be executed.
(*If the Allowable slippage checkbox is unchecked or set to zero (0), limit orders (limit orders) will necessarily be applied. ) - Settlement “Stop loss” and “Take profit” can be set. To set, check the respective checkboxes.
- If necessary, comments can be entered in the “Comment” box.
- Click the “Order” button to create a market order.
- Click on the Price Alert button () to set a price alert. Click on the Collapse/Expand button ( / ) to show/hide the chart on the right side. Click on the Symbol Information icon () to view the details of the symbol.
- In cTrader, right-clicking on a chart brings up a tab where you can create orders, price alerts, change open positions, and configure settings.
- You can change stop loss (close stop/stop loss) and take profit (close limit/take profit) directly on the chart.
- To create a stop order, select “Stop Order” from the menu on the left side of the New Order menu.
- Select the symbol you wish to trade.
- Select the trade type by clicking on the Sell Stop or Buy Stop button. Specify the volume (transaction volume/lot) by using the drop-down menu or by typing in a numerical value directly.
- Set the entry price at which you wish to place the stop order. If you are buying, it cannot be set lower than the current bid price, and if you are selling, it cannot be set lower than the current ask price of the market.
- Click the right arrow (→) to select the method of triggering the order.
- Click the right arrow (→) to select how you would like to trigger the order. Sell positions are triggered at the BID price.
- ← Leftward/Buy position will be triggered at the BID price. Sell positions are triggered at the ASK price.
- Double right/opposite buy positions are triggered when the ASK price is 2 ticks above the customer’s setting.
A double left/stop buy position is triggered when the BID price is 2 ticks above your setting. - If the “Expiry” box is checked, you can set a date and time for the automatic termination of this open order if it is not executed. If left unchecked, the order will remain active and unchanged until manually cancelled.
- It is also possible to set Stop Loss (Settlement Stop Limit/Stop Loss) and Take Profit (Settlement Limit/Take Profit).
- Click the “Execute Order” button to create a stop order.
- Click the Price Alert button () to set a price alert. Click on the Collapse/Expand button ( / ) to show/hide the chart on the right side. Click on the symbol information icon () to view the details of the symbol.
You can also place a stop order by selecting the desired symbol in the [New Order] menu of the Active Symbols panel and selecting the “Stop Order” tab.
- To create a limit order (limit order), select Limit Order from the menu on the left side of the New Order menu.
- Select the symbol you wish to trade.
- Select the trade type by clicking on the Sell Limit or Buy Limit button. Specify the volume (transaction quantity/lot) from the drop-down menu or by directly typing in a numerical value.
- Set the entry price at which you wish to place the limit order. For a buy, the price cannot be set higher than the current bid price, and for a sell, the price cannot be set lower than the current ask price.
- Check the Expiry box to set the date and time when this open order will automatically expire if it is not executed. If left unchecked, the order will remain active and unchanged until manually cancelled.
- Also, it is possible to set Stop Loss (Settlement Stop Limit/Stop Loss) and Take Profit (Settlement Limit/Take Profit). Click the [Execute Order] button to create a limit order.
- Click on the Price Alert button () to set a price alert. Click on the Collapse/Expand button ( / ) to show/hide the chart on the right side. Click on the symbol information icon () to view the details of the symbol.
You can also place a limit order by selecting the desired symbol in the [New Order] menu of the Active Symbols panel and selecting the [Limit Order] tab. Please enter the type of trade (Sell or Buy), the entry price, and the volume (transaction quantity).
- Log in to the cTrader platform for the account for which you wish to extract reports.
- After logging in, click on the “History” tab at the bottom of the chart screen.
- Select “All Sell/Buy (default setting)” and select the period for which you need to report to the tax office.
- Move the cursor over the list of transaction history, right-click, and click “Create Statement” on the pop-up menu.
- The list of transaction history can be created in HTML format. Save the file on your computer and use it as an attachment to your tax return.
- To create a stop limit order in the New Order menu, select “Stop Limit order” on the left side.
- Click the right arrow (→) to select how you want to trigger the order.
- Rightward/Buy positions are triggered at the ASK price. Sell positions are triggered at the BID price.
- Leftward/Buy positions are triggered at the BID price. Sell positions are triggered at the ASK price.
- A double right/opposite buy position is triggered when the ASK price is 2 ticks above your setting.
- A double left/stop buy position is triggered when the BID price is 2 ticks above the customer’s set price.
- Set a limit range (in pips) for the entry price. Stop and Limit orders are triggered only when the market reaches the Stop Price and only at the price determined by the Limit Range value.
- Click on the Price Alert button () to set a price alert. Click on the Collapse/Expand button ( / ) to show/hide the chart on the right side. Click on the symbol information icon () to view the details of the symbol.
- To start trading in Quick Trade mode (Quick Trade mode) directly from the chart, move the mouse over the Buy/Sell button at the top of the chart. The volume selector will appear automatically.
- depending on the settings in [Quick Trade] in [Settings] at the bottom left of the screen, a pop-up window will appear to execute a new order or set up a new order when clicked.
- to set a price alert directly from the chart, right click on the desired price level and select the desired price alert for the desired sell or buy price.
- A price alert line will automatically appear on the chart.
- Drag and drop the price alert badge to change the price alert, or use the “x” button to cancel.
You can see the position reflected in the chart with a line.
- When you create a pending order, it will be reflected in the chart of the currency pair you have set up, along with the order badge, as lines and dots.
- Click on the desired order icon to open the “Change Order” menu.
- The settlement stop (stop loss) and settlement limit (take profit) levels will be reflected on the chart as dotted lines above and below the order line.
- Drag and drop order badges to change the price until the current price reaches the price set for the order waiting to be executed.
- You can also drag and drop the Settlement Stop Limit (Stop Loss) and Settlement Limit (Take Profit) lines on each badge on the left side.
- To cancel a pending order or remove the Stop Loss or Take Profit settings, click the “x” button next to each badge.
- If you have multiple charts open in three different chart layout modes (multi-chart, single-chart, and free-chart), you can detach any chart that is open in the window.
- To detach a chart, click the Detach Chart button in the upper right corner.
- Alternatively, right-click anywhere on the chart and select Detach Chart from the drop-down.
- All pending orders are listed on the “Orders” tab of the TradeWatch panel, where you can manage, modify, and cancel pending orders.
- To filter orders by type, symbol, or volume, enter a value in the search box above the order list. To filter orders by type, select All Sell/Buy (default).
- To view detailed order information, click the “Order Info” button to the left of the desired order on the “Orders” tab in TradeWatch. To cancel, click to the far right of the order.
- Right-click on the order in the list and the following functions are available in the Additional Orders menu
- [Cancel Order] – allows you to cancel the order.
- [Change Order] – opens the menu to change an order.
- [Open Chart] – opens the current order symbol chart.
- [Create New Order] – opens the Create New Order menu.
- To change a pending order that has already been set, go to the “Orders” tab of the TradeWatch panel and click the “Change Order” button next to the desired order.
- In the Pending [Change Order] menu, you can change the following options:
- Entry price – you can change the entry price by clicking on the toggle button or by typing in the value directly. For a buy position, the entry price cannot be set higher than the current market offer price, and for a sell position, the entry price cannot be set lower than the current market bid price.
- Volume – You can change the volume you are trading by using the drop-down, toggle button, or by entering a numerical value directly.
- Expiration Date – Set or change the date and time when the order will automatically expire.
- Stop Loss/Take Profit – Allows the user to set or change the Stop Loss and Take Profit.
- Trailing Stop Loss – If checked, trailing stop loss is enabled.
*Trailing Stop (Example)
Buy position: EURUSD
If you set a trailing stop loss of (1.12084) 30 pips at an entry price of 1.12384, then if the price were to rise 20 pips to 1.12404, the stop loss would also rise 20 pips.
However, if the market price drops, the stop loss will not be readjusted.
Click the [Protect] button at the end to reflect the changes.
This change setting does not change the current trade type.
- To cancel a pending order, go to the “Orders” tab in TradeWatch and click the “Cancel Order” button next to the desired order.
- Alternatively, right-click on the desired order and select “Cancel Order” from the drop-down menu that appears.
- Click “Cancel Order” on the pending [Change Order] menu.
- To cancel all pending orders at once, click “Cancel All” in the upper right corner of TradeWatch’s “Orders” tab.
- After logging into cTrader, click the triangle button in the upper left corner of the screen to display all accounts linked to your cTrader ID.
- Click on the account you wish to use to switch accounts.
A margin call is a call that occurs in FX and CFD trading when the margin (margin) collateral capacity decreases and falls below a specific line due to increased valuation losses caused by market fluctuations. At Luxstella, a margin call is executed when the margin maintenance rate falls below 50%. Please note that if a margin call occurs and no action is taken, a loss cut will be executed and the unrealized loss position will be forcibly closed.nIn cTrader, margin calls (e-mail) are initially activated at 100% and 80% of the margin ratio when a user is registered. The email alerts can be set from [Settings – Email Alerts]. cTrader mobile apps can also be used to enable push notifications (default setting is disabled).
【Smart Stopout】
When the margin maintenance rate falls below 50%, the Smart Stopout feature is set to partially close your positions and keep the margin maintenance rate above 50%.
The Smart Stop Out function will partially close out your positions multiple times each time the margin maintenance rate falls below 50%.
All of these options are available from the Instruments toolbar on the right side of the chart.
The Instruments toolbar can be dragged and positioned.
【Lines】
Vertical and horizontal lines, trend lines (diagonal lines), and rays can be displayed on the chart.
They are grouped into a single button on the toolbar ([Trendline] button), hover over the [Trendline] button to expand the line drop-down and select the desired line type.
Select the button, click on the chart, and then click again on the chart to place the line.
Then, to create trend lines and diagonals, click and hold the left mouse button at the first point on the chart, move the mouse pointer to the second point, release the mouse button, and create a line or diagonal connecting these two points.
To manage the line, right-click directly on the chart and select the line style, thickness, and color in the pop-up.
To apply the current settings as defaults for all future objects of this type, check the “apply as the default settings for” checkbox.
For horizontal lines, check the “snap prices to chart” checkbox to set the exact price level and place the horizontal line.
For trendlines and rays, check the Show angles box to show the exact line angles on the chart. [Check the “apply as the defaul settings for” box to change the trendline to a ray or vice versa. When finished, click [OK] to apply the changes.
All of these options are available from the Instruments toolbar on the right side of the chart.
The Instruments toolbar can be dragged and positioned.
【Pencil】
The Pencil tool allows you to use the pen cursor to draw selected shapes or objects directly on the chart in any chart mode.
The pencil can be used to draw in free-form or to annotate a chart.
It is not tied to a specific shape like most other drawing tools and allows you to make notes directly on the chart when setting up a trade.
To use the pencil, select the pencil icon from the toolbar and hold the left mouse button on the chart to begin drawing.
Use the color and thickness to apply to the pencil mark.
Right-click on the pencil drawing to open the settings.
Use Ctrl + Drag to copy the drawing to any location on the chart.
All of these options are available from the Instruments toolbar on the right side of the chart.
The Instruments toolbar can be dragged and positioned.
【Equidistant Price Channels】
The Equidistant Price Channel allows you to draw two exactly parallel lines on the chart.
Click the [Equidistant Price Channels] icon on the toolbar, then click and hold the left mouse button,
Draw a line from the first point to the second point.
Release the mouse button to create the line. The second parallel line will appear automatically.
To adjust the distance between the lines, click and drag the line with the point in the center.
To move both lines together, click and drag the line with the two dots at the ends of the lines.
Click and drag a point at the end of a line to adjust the length of the line or to rotate the equidistant channel on the chart.
Use Ctrl + Drag to copy the Equidistant Channel anywhere on the chart.
【Andrew Pitchfork】
The Andrew Pitchfork is a technical tool that helps identify levels of support and resistance with three parallel lines that look like a hoe.
Click the Andrew Pitchfork icon on the toolbar, click and hold the left mouse button, and draw a trend line from point 1 to the center point.
Release the mouse button and drag Pitchfork points 1, 2, and 3 to the corresponding peaks in the price.
To move Andrew’s Pitchfork, hover over the center line and drag.
Use Ctrl + Drag to copy Andrew’s Pitchfork to any location on the chart.
All of these options are available from the Instruments toolbar on the right side of the chart.
The Instruments toolbar can be dragged and positioned.
【Fibonacci Tools】
Four basic Fibonacci tools {Fibonacci Retracement, Fibonacci Fan, Fibonacci Time Zone, and Fibonacci Expansion} are available.
To start drawing hover over the [Fibonacci] button on the toolbar, click on the corresponding button on the toolbar or hover over the button and select another Fibonacci tool.
All of these options are available from the Instruments toolbar on the right side of the chart.
The Instruments toolbar can be dragged and positioned.
【Shape】
Rectangles, ellipses, and triangles can be drawn as outlines or filled shapes directly on the chart.
To view a shape, click the corresponding button on the toolbar and move the cursor over the chart while holding down the left mouse button.
When the button is released, the shape is drawn.
To move a shape, drag and drop it anywhere on the chart.
To resize a shape object, move the cursor over a key point and drag and drop.
To edit a shape, right-click on the shape and select linetype, thickness, and color.
[Check the Fill Shape checkbox and select Fill, Opacity Level.
Check the “apply as the default settings for” checkbox to apply the current settings as defaults for all future objects of this type.
Use Ctrl + drag to copy the shape object to any location on the graph.
【Stamp】
For accurate analysis, eight types of markers can be placed on the chart.
You can place circles, up arrows, down arrows, squares, diamonds, stars, up triangles, and down triangles.
By default, the up arrow appears on the Instrument toolbar.
Place a marker by hovering over the button, selecting another marker from the drop-down, and clicking directly in the chart.
To move a marker, drag the marker to the desired location on the chart.
To change the color of a marker, click on the marker to select it, then click on the icon in the toolbar and choose the desired color.
cTrader offers a variety of line and special objects for a wide range of technical analysis,
All of these options are available from the Instruments toolbar on the right side of the chart.
The Instruments toolbar can be dragged and positioned.
【Text】
Allows you to enter and edit text directly in the chart.
Select the [Text] icon from the toolbar and click on the desired location on the chart to enter text.
Drag one of the corners to resize the text frame, or drag on the chart to move the entire text object.
Right-click on the text object and select the font, size, color, and style of the text.
To apply the current settings as defaults for all future objects of this type, check the “apply as the default settings for” checkbox.
【How to change the color】
It is possible to change the color of an object.
Alternatively, right-click the desired object in the chart and select a color from the Properties drop-down.
- Select on the chart, move the cursor to the object to be deleted, right-click→Delete (trash mark)
- Collective operation
Right-click on the chart (not overlapped with an object), and then delete the object in bulk or individually from the Object Manager.
- Right-click on the desired position in the main panel and click “Change Position.
- Then go to “Volume” and enter the number you wish to change.
(e.g.) If you select 0.02 lots for 0.05 lots (you wish to continue to hold the position), the position will be closed by 0.03 lots.
Click on the language symbol in the upper left corner of the screen and select “Japanese.
Click on the language symbol in the upper left corner of the screen and select “Japanese” to display the time in Japanese.
To change the time in Japan, click the “Current Time” button in the lower right corner of the screen.
To change the time, click on the “Current Time” button in the lower right corner of the screen. To display Japanese time, you need to change the time to “UTC+9”.
The trade history can be narrowed down by using the buy/sell type drop list. There are three options: “All Sell/Buy (default),” “Buy,” and “Sell.
If you choose “All Sell/Buy (default),” all transactions will be displayed.
If you choose “Buy,” you will see only the buy transactions.
If you choose “Sell,” only the sell history is displayed.
The period drop list allows you to limit your transaction history to a specific period of time.
You can also set the period manually.
Currency pairs included in the watch list
Settings (quick trade settings, sound on/off)
[Save Current Workspace] →Enter any workspace name and save.
*If you select an existing workspace when saving, you can overwrite it.
*In addition to the above points, settings for quick trade mode, notification notifications, and trading (take profit, etc.) are also applied to each workspace.
After selecting the currency pair, the “Currency Pair Information” window will appear. Scroll down to the Symbol Information section, and you will see “Buy” and “Sell” swap points.
Swap points on cTrader are displayed in units of pips for all issues.
cTrader iOS
https://apps.apple.com/jp/app/ctrader/id767428811
cTrader Android
https://play.google.com/store/apps/details?id=com.spotware.ct&hl=ja&gl=US
- Download cTrader for iOS for Android Trader from our website and launch cTrader on your smartphone.
If you have an account, click [Already have an account] - If you have an account, click [Already have an account?]
- Enter your registered cTID (or e-mail address registered with us) and password to log in.
- Download cTrader for iOS for iPhone/iPad Trader from our website and launch cTrader on your smartphone.
If you have an account, click [Already have an account?] - If you have an account, click [Already have an account?]
- Enter your registered cTID (or e-mail address registered with us) and password to log in.
■How to change to Japanese
- Tap [Settings].
- Tap [Language].
- Select [Japanese] and restart the application.
- Tap [Settings].
- Go to [Time Adjustment] , select [UTC+9:00] from [Time Difference Adjustment] , and tap [Done] to switch to Japan time.
- Tap “≡” (hamburger button) in the upper left corner and tap “Create Price Alert”.
- Select “Currency Pair,” “Notification Conditions,” and “Show Popup.
- Tap “Create Price Alert” to configure the settings.
- Tap the desired currency pair from the watch list, and then tap the icon in the upper left corner of the chart to display the chart in full screen.
- Tap on the icon in the center below the chart.
The Quick Trade pop-up window will appear.
- The DoM (Depth of Market) can be checked from the iPhone.
- Tap the desired currency pair from the watch list.
- Scroll down to the bottom of the screen and you will see the [Standard] screen.
- Tap “≡” (hamburger button) or [Create New Order] in the upper left corner.
- Confirm that the order type is “Market” and select the currency pair, volume, and price.
- Tap the “Execute Order” button to place the order.
- Tap “≡” (hamburger button) or [Create New Order] in the upper left corner.
- Confirm that the order type is “Limit” and select the currency pair, quantity, and price.
- Tap the “Execute Order” button to place the order.
- Tap “≡” (hamburger button) or [Create New Order] in the upper left corner.
- Select the desired order type, then select the currency pair and quantity.
- Turn on “Stop Loss” and “Take Profit” and select the Pips.
- Tap the “Execute Order” button to place the order.
■In the case of existing positions
- All pending orders are listed on the “Positions” screen. First, tap the desired order from the list.
- Confirm that the order is selected to “Change” on the screen. Then, turn on “Stop Loss” and “Take Profit” and select Pips and Price.
- Tap the “Change Protection” button to set.
- Tap “≡” (hamburger button) or [Create New Order] in the upper left corner.
- Confirm that the order type is “Stop Limit,” and select the currency pair, volume, and price.
- Tap the “Execute Order” button to place the order.
- All pending orders are listed on the “Positions” screen, and pending orders can be managed, modified, or canceled.
- All pending orders are listed on the “Positions” screen. First, tap on the desired order from the list.
- All pending orders are listed on the “Positions” screen. First, tap on the desired order from the list.
- Confirm that “Change” is selected on the screen, enter the partial quantity you wish to close, and tap the “Change” button. Details will be displayed under the “Change” button indicating that only XX lots out of XX lots will be settled.
- All pending orders are listed on the “Positions” screen and can be canceled by tapping the ✖ button next to the desired order.
- Tap the desired currency pair from the watch list.
- Scroll down to see the swap points for buying and selling.
- Tap the desired currency pair from the watch list, and then tap the icon in the upper left corner of the chart to display the chart in full screen.
- Tap on the depiction icon below the chart.
- Select and tap the line, shape, or special object you wish to add.
- If you wish to change the color scheme or line width, you can do so.
EAs are not available on the trading platform we use (cTrader).
However, you can copy EA trades from MT4/MT5 to our cTrader account by using the software bridge (*Luxstella Cross Platform Copy). ※For details, please contact us through the Contact Us link on our website.
EAs cannot be installed on the trading platform we use (cTrader).
EAs are programs to be used on another trading platform (MT4/MT5).
We do not provide VPS. For VPS fees, please contact the companies that provide VPS.
We do not provide VPS. Please contact each company that provides VPS for details on how to use VPS.
We do not provide VPS. Please contact each company that provides VPS for details on how to use VPS.
Luxstella Bright Star Strategy has five characteristics.
- it is a fund that aims to obtain absolute profit
- an “automatic program trading” SystemSystem (EA: Expert Adviser) in the PAMM (Percent Allocation Management Module Module) System
PAMM (Percent Allocation Management Module Module) system equipped with EA (Expert Adviser) - develop trading logic based on actual “anomalies” and related behavioral concepts that occur with market participants and trading by investors (individual investors, institutional investors, corporate finance, options, futures, and foreign exchange)
- Develop a low-cost hedge fund by effectively utilizing the “PAMM EA System” (Managed Account Account) based on the concept of “FinTech” (fusion of IT and finance).
- to estimate the “parameters (expected rate of return)” for the purpose of “maximizing the Sharpe ratio” of each strategy and to construct the “optimal allocation” by incorporating AI (learning function) in the selection of the “optimal factor” to construct the optimal MPT (Modern Portfolio Theory).
*Cautions* Unlike savings accounts at financial institutions, there is no guarantee of principal or interest. In addition, fluctuations in the composition of assets, trading methods, exchange rate fluctuations, and other factors may cause the principal amount invested to fall below its value. Investment decisions are the sole responsibility of the customer.
Sirius (PAMM) (EA System System) (For details, please refer to the product overview)
- Sirius Sirius/Profit seeking type
- Currency Type/Strategy 5 Currencies/3 Strategies (USD/JPY, GBP/JPY, EUR/JPY, GBP/USD, EUR/USD ,USD)
- Expected return : 40% – 60%
- Expected maximum drawdown range : 5% – 20%
- Sharpe ratio for the whole period : 14.59
- Portfolio operation of 5 EAs (back-test simulation)
- Back-test results for the last 10 years* : Average annual return (simple interest) 41.9% (Maximum drawdown : 5.6%)
※Conducted under more severe conditions than the actual market environment.
Vega (PAMM) (EA System) (For details, please refer to the product overview)
- Vega/Stability-oriented type
- Currency Type/Strategy 3 Currencies/3 Strategies (USD/JPY, GBP/JPY, EUR/JPY, JPY)
- Expected return : 25% – 40%
- Expected maximum drawdown range : 3% – 15%
- Sharpe ratio for the whole period : 12.20
- Portfolio operation of 5 EAs (backtest simulation)
- Back-test results for the last 10 years* : Average annual return (simple interest) 32.0% (Maximum drawdown : 4.3%)
※Conducted under more severe conditions than the actual market environment.
Betelgeuse (PAMM / EA System) (For details, please refer to the product outline)
- Betelgeuse (Betelgeuse)/Balanced
- Currency Type/Strategy 2 Currencies/3 Strategies (USD/JPY, GBP/JPY, JPY)
- Expected return : 15% – 30%.
- Expected maximum drawdown range : 1% – 10%
- Sharpe ratio for the whole period : 5.98
- Portfolio operation of 5 EAs (backtest simulation)
- Back-test results for the last 10 years* : Average annual return (simple interest) 23.2% (Maximum drawdown : 4%)
※Conducted under more severe conditions than the actual market environment
Available in US$ denominations of $1,000 or more, in increments of $1,000. Please refer to the product overview for details.
As a general rule, subscriptions will be accepted up to the EOD on Thursday of each week. In principle, applications received by EOD every Thursday will be calculated based on Thursday’s NAV. For details, please refer to the product overview.
As a general rule, applications received by EOD every Thursday will be calculated based on Thursday’s NAV and deposited into your account on the 5th business day. Please refer to the product overview for details.
In principle, the maturity is indefinite. However, in the event of unavoidable circumstances, etc., the redemption may be made earlier than the maturity date. For details, please refer to the product overview.
There are no direct costs borne by investors, such as fees at the time of investment or redemption. Indirect costs borne by investors include a management fee of 1.0% (annualized) of the NAV and a contingency fee of 20% of the NAV that exceeds the high water mark as a result of the high water mark method. For details, please refer to the product overview.
As a general rule, Luxstella Bright Star Strategy will accept applications up to EOD every Thursday and will be calculated at Thursday’s NAV.
Cancellations can be made up to the previous Wednesday. Cancellations can be made on the client portal, but for purchase cancellations, please go to the Contact Us page, fill in the necessary information, and be sure to enter the name and volume of the fund you wish to cancel in your inquiry.
Cancellations cannot be accepted for transactions that have passed the deadline.
Please note that all requests to cancel a fund purchase will be cancelled, and partial cancellations will not be accepted.
Transactions
For details on trading accounts, please refer to [Trading Accounts – Types of Trading Accounts].
For details on trading accounts, please refer to [Trading Accounts – Types of Trading Accounts].
For details on trading accounts, please refer to [Trading Accounts – Types of Trading Accounts].
Competitive commissions are applied for trading on the spreads of the Professional account (ECN), which offers beneficial trading conditions for scalpers and short-term traders.
The commissions charged on ECN accounts are as follows
FX 25 pairs: $5 / lot (one way)
Hedging in Forex involves opening one or more positions in which the price moves in the opposite direction of an existing trade, with the goal of achieving as close to a positive or negative profit or loss as possible.
For details on trading hours, please refer to [Trading Conditions – Trading Hours].
Our priority is to provide our clients with the best possible prices in the market. However, in volatile market conditions, orders may be executed at different prices.
This can be done by double-clicking on the open position. From “Volume,” overwrite the amount you wish to close, then click on the yellow-highlighted Close button.
The result is always displayed in the currency of the instrument.
For metals, energy, and equity indices, the calculation is as followsnLot Size x Contract Size x Opening Price / Leverage or x Margin %.
The result is always displayed in the currency of the instrument.
Note that leverage applies to all instruments. This means that each trade must be calculated separately and the results added together.
Margin maintenance ratio = (effective margin / margin requirement) x 100
Free margin is the amount of money that can be used to open new positions or to maintain open positions. It can be calculated as follows
Free Margin = Effective Margin – Margin Requirement
For details on trading accounts, please refer to [Trading Accounts – Types of Trading Accounts].
For details on trading accounts, please refer to [Trading Accounts – Types of Trading Accounts].
A stop order is an instruction to trade when the price reaches a certain level in a direction less favorable than the current price. In other words, you buy when the market reaches a specified higher price and sell when the market reaches a specified lower price.
One might question trading at a price less favorable than the current one; in fact, there are multiple reasons for this. For example, chart analysis may show that when the price of an asset breaks through a certain high, it may continue to rise. A stop order can also be used to close out a trade that is fluctuating in an unfavorable direction.
Like limit orders, stop orders save time and effort by reducing the need to monitor the market. Stop orders are used to hold or close an active position.
What is a limit order?
A limit order is an instruction to trade when the price reaches a certain level in a direction more favorable than the current price. The level of a limit order is the maximum price to buy or the minimum price to sell.
Limit orders are used to hold a position or close an active position.
The main advantage of using limit orders is the time and effort saved.
In situations where it is not possible to constantly monitor market fluctuations and react immediately, limit orders can be used to trade automatically.
With limit orders, the order is always executed at the selected price, sometimes at a slightly more favorable price that has moved in price at the moment the order is executed.
The state of holding a currency from the time it is bought or sold until it is settled is called a position.
To take this position, you will need to have a minimum amount of funds deposited in proportion to the amount of the transaction.
The amount of money to be deposited is called the margin requirement.
In Forex, there is a mechanism that allows you to trade many times the amount of money you have deposited from a small amount of money.
This mechanism is called leverage, which means “the principle of leverage”.
At Luxstella, leverage allows you to trade up to 200 times.
A position is the state of holding a currency from the time it is bought or sold until it is settled.
To take this position, a minimum amount of funds must be deposited in proportion to the amount of the transaction.
The amount of money to be deposited is called the margin requirement.
The margin requirement is calculated using the lot size and leverage.
E.g., Minimum trading lot 0.01 lot (1 lot of 100,000 currency)
- Price x (100,000 x trading volume (lot)) / leverage = minimum margin requirement
- 150 JPY x (100,000 x 0.01 lot) ÷ 200 times = 750 JPY
In FX trading, the rule is that, in principle, settlement is always made after two business days. For example, suppose you purchase yen-dollar and wish to continue to hold it for more than two business days. In this case, you would normally need to close the position once and then buy it again. However, it is difficult to close the position you have held and go through the process of trading again every day. At this rate, it is hard to keep an eye on the forex market. So why is it so easy to trade forex? It is because forex firms are able to perform rollover procedures on their own. For example, if a trader holds a position from a sell position, he/she will repeat the procedure of closing the position with a buy position and then holding the position with a sell position again. In other words, there is no need for the forex trader to close or re-purchase the position every day.
The forex market operates 24 hours a day, 365 days a year, and trades are constantly being repeated by traders around the world, even during the late night hours in Japan. Rollover occurs at the close of the New York market, which closes at 7:00 a.m. Japan time (6:00 a.m. during daylight saving time). Swap points are awarded to open positions at this time.
Daylight saving time (DST) is a system that is in place from spring to fall in major developed countries such as the United States, Europe, and Oceania. (U.S. summer time is from the second Sunday in March to the first Sunday in November)
Swap points are awarded when a position is rolled over while still held. The same applies when a holiday falls on a holiday. If the number of days assumed is more than one day, the system will generate swap points for that number of days.
For example, if a forex position is held on Wednesday, it will be closed on Friday, as the settlement date is generally two business days later. If the position is carried over to the next day, Thursday, the settlement date due to rollover will be the following Monday. This is because the position is carried over to the following Monday due to the Saturday/Sunday break.
In the case of a Thursday trade, three days’ worth of swap points will be generated on Friday and delivered on Monday. It also depends on the number of days you roll over, which is why you may notice a large fluctuation in swap points after a holiday or national holiday.”
Swap interest in FX trading is a form of income gain, and specifically refers to the amount of adjustment due to the difference in interest rates between two countries with different interest rates. Rollover refers to the act of extending the settlement date without closing a position held, and this rollover occurs at the close of the New York market. Swap interest rates accrue daily starting the business day after the business day following the rollover with open positions.
Rollover occurs at the close of the New York market. If you close your position before the close of the New York market, no rollover swap will be credited
Rollovers for FX and CFDs are usually due two business days after the delivery date. Therefore, positions held on Wednesday will have a delivery date of Saturday.
Since FX and CFD (metals and energy) trading is closed on weekends, swap rates for Saturday and Sunday are normally granted for three days after the close of trading in New York on Wednesday. Please note, however, that the number of days for swap grants may vary depending on holidays in different countries.
You can check it in Luxstella cTrader. Place the cursor on the currency pair you wish to check, right click on the currency pair and select “Currency Pair Window”. After selecting the currency pair, the “Currency Pair Information” window will appear and scroll down to the Symbol Information section where you will see the “Buy” and “Sell” swap points.
※Swap points on cTrader are displayed in units of pips for all issues.
Partnership
For details on the compensation structure, please see [Partnership].
Please refer to the [Client Portal – Affiliates – Client List].
Please refer to the [Client Portal – Affiliates – Client List].
Our IB compensation is reflected in the IB partner’s compensation account on the 5th business day of the following month after the end of the month. Withdrawals are possible after the reward is reflected in your reward account.
For details on withdrawal methods, please refer to [Withdrawal Methods].
Please refer to the [Client Portal – Affiliates – Affiliate Reports].
For details on withdrawal methods, please refer to [Withdrawal Methods].
For details on withdrawal methods, please refer to [Withdrawal Methods].
The minimum withdrawal amount for crypto assets (virtual currency) is equivalent to 100USD. The maximum withdrawal amount for crypto assets (virtual currency) is equivalent to USD 200,000 per day.
For details on withdrawal methods, please refer to [Trading Account – Flow of Transactions – Withdrawal Methods].
Please refer to the [Client Portal – Affiliates – Affiliate Reports].
Promotion
- Open a Luxstella account.
- Log in to the Client Portal using the login information sent to you via email.
- Find your account number for your Standard USD account.
- Contact us through the “Contact Us” section of the official Luxstella website.
- Fill in the following details in the Client Contact Form
- Type of inquiry: Select “Apply for New Account Opening Campaign”.
- Customer Status: Select “Open an account”.
- Name: Enter your “full name”.
- E-Mail Address: Enter “email address”.
- Inquiry Details: Enter the following information
- Client ID : Please enter your Client Portal ( cTrader /Standard USD) account number.
- Campaign Code: Please enter “NA010624”.
Deposited funds and earned profits can be withdrawn at any time. However, a percentage of the deposit bonus will be forfeited from the withdrawal amount.
Open an account in about 5 minutes
By entering your full name, email address, and password, you can open an account, making the account opening process very simple.
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