Privacy Policy
Luxstella LLC (hereinafter referred to as “the Company”) has established and disclosed the Privacy Policy as its approach to the handling of personal information entrusted by customers. We will respect your privacy, handle personal information with sufficient care, protect it carefully, and strive for appropriate management.
1. Purpose of Use
The purposes of using customers’ personal information obtained directly from the customers themselves, such as during the account opening process, are as follows:
- To verify the customer’s identity.
- For the provision of our services, exercise of our rights, and fulfillment of our obligations during account opening, etc.
- For solicitation, advertising, and transmission of information regarding our services.
- For analysis, research, and development of transaction status within the Company.
2. Third-party Provision of Personal Information
The Company will appropriately manage personal information and will not provide it to third parties. However, this exclusion does not apply in the following cases:
When handling personal information within the scope necessary for business purposes, such as customer deposits and withdrawals, between the Company and financial institutions or system development companies.
3. Security Measures
The Company will implement necessary and appropriate security measures to prevent the leakage of customers’ personal information and will conduct proper supervision of the Company and its subcontractors.
4. Joint Use of Personal Information
The Company will jointly use personal data as follows:
- Purpose of use: To integrate customer deposits, transaction data, etc. with the system.
- Items of personal data jointly used: Customer’s name, address, phone number, email address, and other transaction data.
- Scope of sharing: Persons responsible for the management of customer data.
5. Source of Acquisition of Personal Information
The sources from which the Company obtains personal information are as follows:
- Information directly entered by customers in applications for account opening, surveys, etc.
- Information obtained by the Company through recording logs when customers access the Company’s website.
- Information provided by customers through the provision of our services.
6. Outsourcing
When outsourcing the handling of personal information to external parties, the Company will enter into outsourcing agreements that include provisions related to the protection of personal information equivalent to those of the Company. The following are examples of business operations where the Company allows external subcontractors to handle personal information:
- Business operations to notify customers of information and services.
- Business operations related to the operation and maintenance of information systems.
7. Contact Information
ersonal Information Contact at the Company:support@luxstella.com
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